Tenant FAQs

Answers to your frequently asked questions

  • Can you hold a place before I apply?

    No, it is first come, first serve. We process the first applicant with all required documents turned into the office.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    An application deposit is required at the time of applying. If approved, this will become your security deposit at lease signing. Any rent due will be paid at that time as well.
  • How old do you have to be to apply?

    We require all applicant over the age of 18 to complete a full application.
  • Is the deposit refundable?

    If you are not approved for whatever reason, your application deposit will be returned to you.
  • Who needs a cosigner?

    We allow guarantors on a a case-by-case basis.
  • You have a property I want to rent. How do I apply?

    Simply visit our website and click "Apply Now" on that property.
  • How do I pay rent?

    We offer multiple convenient options to pay rent. You may do so online through your portal, RentMoney or certified funds in office.
  • I want to get a pet. What do I do?

    You must request the pet in writing through your portal. If your property allows pets, you will complete a full pet screening at www.SPRM.petscreening.com, pay a $250.00 pet fee and sign a pet agreement.
  • My lease expiration is coming and I want to move out. What do I do?

    Simply give notice through your online portal.